Edit: After half day, my wife’s Mac started having the same problem. I have then applied the solution that I found in the Apple
Fixing iTunes Glitches?
Whether we like it or not—and most of us do not—the Apple creation iTunes has become the only way to organise and listen to music in the modern world. In fact, with so the iPod touch and iPhone selling so much all around the world it seems that people only listen to music on their Apple devices through iTunes. But like most Apple products, iTunes suffers countless glitches and fails that often end in frustration and even screaming. Here are a few ways that Apple experts say will fix iTunes and gets it working.
The iTunes store is the only way that you can buy new apps and music for your device as well as getting much needed updates. Most of the iTunes issues stem from not being able to connect to the store, and here are a few ways to get around this:
– Make sure that you have full access to the internet on your computer or device. Open your browser and attempt to load any page. If iTunes is working to play your music but not to access the store then this may be the reason.
– Check this site http://www.apple.com/itunes/download/ to see if your computer meets the minimum system requirements and to make sure that you have the latest version of iTunes. Also at this stage you should make sure that you have the iTunes for your country and that you are not trying to connect to another country’s store. The main difference between the iTunes stores is price and selection, so if you have been trying to purchase something from another country it may have stopped working.
– Allow any paused or stopped system updates to download.
– Check your virus protection and windows firewalls and see if any of these are blocking iTunes—unblock iTunes as well as anything else Apple or mac related (but not mac defender or mac protector).
Another main issue with iTunes is they playing of video and music files. Despite the fact that iTunes states that it can play many different files, the program will often crash or simply not load or sync a file that is not ‘Apple approved’. However, if you wish to play a file that you own on the device that you own there are some ways to do this:
– If the file can be seen in your library but it doesn’t sync to your device then you will need to create an appropriate (and larger) version of it. Select the file that you want to view and then select ‘Create iPod or iPhone Version’ from the advanced menu. Depending on the size this can take anywhere from 10 minutes to half an hour. After you do this you will see two versions of the file, and the largest version will be the one that should sync and play.
– If this doesn’t work Apple suggests that you uninstall iTunes and re-download it.
The Apple website states that in most cases uninstalling and reinstalling iTunes can fix the problem; however if iTunes has not worked as promised for you now then you may be nervous about doing this and facing the possibility of losing your music and playlists. To ensure that this doesn’t happen you will need to find the iTunes music folder in your main music library or folder and copy that to a new location like another drive or external hard drive. Once you have reinstalled iTunes you simply move this iTunes folder back to where it was and you won’t have lost any of your music, videos, or playlists.
Sometimes iTunes just decides that it doesn’t want to run anymore and it will close down for no reason. Here is how to fix this:
– For this to work you will have to delete some of your preferences and a few third-party plug ins. Find and delete these folders
- C:Documents and SettingsYour Username HereApplication DataApple ComputeriTunes
- C:Documents and SettingsYour Username HereLocal SettingsApplication DataApple ComputeriTunes
- C:Documents and SettingsAll UsersApplication DataApple ComputeriTunesSC Info
If these troubleshooting tips don’t work then you should have a look at the Apple website for help or visit the nearest Apple store. You will need to make an appointment at the genius bar for somebody to help you and this can be done online.
iPhone, iPad, iPod